Purpose-built for Malaysian Telecom

Managed PMO that Delivers Results

Reduce downtime, control costs, and meet every JENDELA & MCMC/MNO mandate — with a proven offshore + onsite hybrid model.

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Up to MYR 1M+

Total annual savings for entire telecom programme

−30%

Site cycle time reduction

91%

First-time-right rate vs 68% industry average

+25.6%

More sites executed per month with Cevian PMO

The Problem

Malaysian Telcos Are Losing Millions
to Poor PMO Execution

Every hour of downtime, every delayed site, every rework order quietly erodes EBITDA across the industry.

💸

Cost Hemorrhage

MYR 180K–300K lost every hour a site is down. With 14–18 hrs of downtime per rollout, 100-site deployments bleed up to MYR 5.4M before a single customer call is made.

⚠️

Execution Chaos

Fragmented teams, manual tracking, and siloed vendors create 45–60 day average cycle times per site. Every delay compounds — EBITDA erodes 18% per site vs the industry benchmark.

🔄

Rework & Waste

32% of sites require costly rework due to poor first-time-right execution. 15–20% of technician time is idle due to poor allocation. Quality failure drives 9% additional cost per site.

By The Numbers

The Scale of Inefficiency

Hard data across Malaysian telecom rollouts — the numbers that demand action.

MYR 5.4M

Lost per 100-site deployment from downtime alone

18%

EBITDA erosion per site vs industry benchmark

45–60

Days average cycle time per site (industry avg)

32%

Sites requiring rework due to poor first-time-right

15–20%

Technician idle time from poor allocation

12–18%

Annual technician churn causing project delays

Sources: Mordor Intelligence 2025 · MCMC 2024–2025 · GlobalData Telecom Market Analysis · AlixPartners

Regulatory Framework

MNO Mandates Are Non-Negotiable

Zero-tolerance compliance from MCMC/MNO means your PMO partner must be built around it from day one.

Achieved

JENDELA Phase 1

96.9% 4G population coverage — achieved. The baseline has been permanently set.

Achieved

MCMC/MNO Mandates — JENDELA Phase 2

98% coverage + 7.5M premises with gigabit speeds by end-2025. Execution quality is everything.

Enforced

MCMC/MNO Standards

Zero-tolerance for quality failures. Financial penalties for non-compliance from April 2025.

Upcoming

VM2026 Preparation

Mandatory field tests in tourist areas ahead of Visit Malaysia 2026. Standards only rising.

"Telcos face penalties for poor internet access" — MCMC, April 2025

Our Solution

Offshore + Onsite Hybrid PMO

A purpose-built engine combining 40–50% cost savings with on-the-ground Malaysian expertise.

Offshore PMO — India

End-to-End Coordination & Intelligence

Drive coordination, documentation & compliance — zero bottlenecks
Manage vendor performance, SLAs & invoice reconciliation in real time
Deliver executive-ready dashboards & trend insights weekly
AI-powered reconciliation & automated reporting engine
40–50% cost savings with round-the-clock coverage

2-Day SLA Critical escalations

4-Day SLA High-priority

8-Day SLA Medium-priority

Onsite Team — Malaysia

Relationship, Compliance & Quality

Own client relationships & conduct rigorous site quality audits
Navigate MNO compliance & regulatory approvals — no delays
Lead emergency response & high-stakes stakeholder engagement
Experienced project team worked with CelcomDigi, Maxis, UMobile
Direct relationships with CelcomDigi, Maxis, U Mobile

SAQ → Civil Works

2G–5G Installation

Post Implementation

How It Works

From Kickoff to Steady State in 90 Days

A gated, structured rollout that minimises disruption and delivers quick wins from week 3.

Phase 01

Weeks 1–2

Discovery

Current state assessment
Stakeholder interviews
System integration setup
Governance framework

Phase 02

Weeks 3–6

Pilot

10–15 pilot sites
Process refinement
Dashboard configuration
Quick-win identification

Phase 03

Weeks 7–12

Scale-Up

Full portfolio transition
Automation deployment
Performance baseline
Reporting cadence

Phase 04

Ongoing

Optimise

Continuous improvement
Advanced analytics
Predictive modelling
Best-practice codification

Phase 1 Gate

Governance framework approved

Phase 2 Gate

20% cycle time reduction in pilots

Phase 3 Gate

Full transition, zero disruption

Phase 4 Gate

Sustained 15%+ improvement

Get Started

Ready to Unlock MYR 1M+
in Annual Value?

Start with a free 2-hour discovery session. No commitment required — prove the model with a 20–30 site pilot first.

Book a Discovery Session General Enquiries

Discovery Session

2 hours · Free. Current state assessment, pain point identification, and preliminary opportunity sizing.

Pilot Programme

1 month · 20–30 sites · 50% rate. Prove 15%+ cycle time reduction. Exit or expand — no obligation.

Full Partnership

12+ months. Performance guarantees activated. Embedded team, quarterly business reviews, shared success.

Co-Founder & Advisor

Sargunan Palamalai

linkedin.com/in/sargunan-palamalai +60-192214472 sargunan@ceviansolutions.com

Co-Founder & Advisor

Abhilash Thirupathy

linkedin.com/in/abhilashthirupathy abhilash@ceviansolutions.com

Website

www.ceviansolutions.com

Timeline to pilot: 4–5 weeks

Our Office

19 Jalan 6/3 Seksyen 6, Bandar Rinching
43500, Semenyih Selangor, Malaysia

Our Story & Mission

Built on Consistency.
Driven by Clarity.

CEVIAN SOLUTIONS is a forward-thinking IT Solutions and Services company built on one core belief — that the right technology, delivered by the right people, transforms businesses.

Who We Are

More Than an IT Vendor

Since our founding in 2022, we have grown rapidly by doing exactly what we set out to do: partnering with clients across Telecom, Digital, and IT sectors to solve complex challenges, drive operational excellence, and deliver measurable results.

In a world where technology is evolving faster than most organisations can keep up, CEVIAN SOLUTIONS exists to cut through the noise. We take what is complex and make it clear. We take what is unclear and make it actionable. That is not just what we do — it is who we are, captured in everything we deliver: From Complexity to Clarity.

We are not just another IT vendor. We are strategic partners who roll up our sleeves, embed into your world, and stay until the job is done right.

Our Journey

From Ambition to Impact

From day one, CEVIAN SOLUTIONS set out with ambition. In just a short time since inception, we have successfully managed and delivered over $2 million worth of implementation projects within the Telecom sector alone — a testament to the trust our clients place in us and the calibre of expertise our team brings to every engagement.

Along the way, we identified gaps in how projects were being delivered across the industry. Rather than work around them, we built solutions — developing custom-built proprietary tools designed specifically to improve project efficiency, accelerate delivery timelines, and raise quality standards across every engagement we undertake.

Every milestone we have reached reflects three things we have never compromised on: our consistency in delivery, our clarity in communication, and our character as a partner.

What We Do

Services Built for Real-World Complexity

We operate at the intersection of technology, strategy, and innovation. Our services are designed to meet businesses where they are — and take them where they need to go.

PMO as a Service

We provide structured, scalable Project Management Office capabilities without the overhead of building one in-house. From governance frameworks to real-time reporting, we bring discipline and clarity to your project portfolio.

Business Consulting

Our consultants bring deep industry knowledge and a pragmatic mindset. We work with leadership teams to align technology strategy with business objectives — turning complexity into competitive advantage.

Enterprise IT Solutions

We design, implement, and optimise enterprise-grade IT systems tailored to the unique demands of your organisation. Whether it is system integration, infrastructure, or end-to-end solution delivery, we make it work.

AI Integration

The future is intelligent — and we help you get there. CEVIAN SOLUTIONS specialises in integrating Artificial Intelligence into existing business process flows, enabling our clients to automate smarter, decide faster, and operate more efficiently without disrupting what already works.

Our Values

Consistency. Clarity. Character.

These are not words on a wall. They are the standard we hold ourselves to in every client engagement, every deliverable, and every decision we make.

Consistency

Reliability is not a feature — it is a foundation. Our clients trust us because we show up the same way every time: prepared, committed, and focused on outcomes. From the first discovery call to the final delivery, our standards do not waver.

Clarity

In an industry often clouded by jargon, complexity, and misaligned expectations, CEVIAN SOLUTIONS brings transparency. We communicate plainly, plan precisely, and ensure every stakeholder — technical or non-technical — always knows where things stand and why.

Character

We believe how you do the work matters as much as the work itself. CEVIAN SOLUTIONS operates with integrity, accountability, and a genuine investment in our clients' success. We do not just deliver projects — we build relationships that last beyond them.

Why Cevian Solutions

What Sets Us Apart

✦
Proven delivery — Over $2M in successfully managed Telecom implementation projects
✦
Industry depth — Specialists in Telecom, Digital, and Enterprise IT environments
✦
Built-for-purpose tools — Proprietary tools developed from real-world delivery experience
✦
Future-ready focus — Committed to bringing AI and next-generation solutions to every client engagement
✦
Partnership mindset — We measure our success by yours

Our Vision

Where We Are Headed

To be the most trusted technology and consulting partner for businesses navigating digital transformation — delivering solutions that are not only technically excellent, but strategically meaningful.

At CEVIAN SOLUTIONS, every engagement begins the same way: with a commitment to guide you From Complexity to Clarity.

Consistency. Clarity. Character. — in everything we do.

Let's Build Something That Matters

Whether you are looking to modernise your IT landscape, bring structure to your project delivery, or harness the power of AI — CEVIAN SOLUTIONS is ready to partner with you.

Book a Discovery Session